Payphone Removal

Consultation Homepage

BT are continually reviewing the demand for their payphones and they've identified 4 public payphones in Harrow that aren’t being used enough. They are proposing to remove them:

The list of payphones :

  • Opposite junction Salehurst Close Kenton Road HA3 OHD
  • Outside 10-11 Station Parade Kenton Lane HA3 8SB
  • Outside  297 Kenton Close Kenton Road HA3 8RR
  • Entrance to recreation ground Camrose Avenue HA8 6ES


Why do we want to remove payphones?

Overall use of payphones has declined by over 90 per cent in the last decade and the need to provide payphones for use in emergency situations is diminishing all the time, with at least 98 per cent of the UK having mobile coverage.  This is important because as long as there is mobile network coverage, it’s possible to call the emergency services, even when there is no coverage from your own mobile network provider.

Also, Ofcom’s affordability report found that most people no longer view payphones as essential for consumers in most circumstances.

How can a community keep a red phone box?

This is a great opportunity for local communities, councils and charities, to adopt their red phone box and make it an asset for everyone to enjoy.  People across the country are using them for everything from defibrillators to foodbanks. It’s really simple to do and costs just £1 -

What we’re asking you to do

We welcome your feedback on whether the payphones are still needed, please complete the questionnaire below.



  • Opened
    17 Aug 2020 at 00:00
  • Closed
    11 Oct 2020 at 23:59


Consultation Topic
  • Environment